Frequently Asked Questions

Where is Houk Mini-Storage & Rentals located?

Houk Mini-Storage & Rentals is located at 3823 E. 20th Street, Joplin, MO 64801.

What are the office hours?

Monday-Friday: 8:30 AM to 5:00 PM

Saturday: By Appointment Only

Sunday: Closed

Closure Dates - Christmas: Office Closed, Thanksgiving: Office Closed, New Year's: Office Closed,

July 4th: Office Closed, Memorial Day: Office Closed

What are the access hours?

Daily, 6 AM to 10 PM

We also offer 24-hour access by special arrangement.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card, or you can stop by the office and pay with cash, check, or money order. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

What security features do you offer?

We offer 24-hour video surveillance and controlled gate entry.